Kandy Technical Fireside Chat - Routing Calls

 

Join us for a fireside chat with Kandy customer success expert, Sara Hughes and service expert, Dave Fowler, who cover several topics and best practices around routing calls on the Kandy platform.

We cover the following:

  • Types of call routing available
  • Hunt Groups, EUP Find Me, Auto Attendant, and when to use each
  • Routing to offsite answering services
  • General delivery voicemail
  • Use cases, and more