Kandy Support Update 2022
This webinar provides an update on the Kandy Support changes we have & are implementing for our direct partners.
Specifically, this webinar provides an update on the Kandy Support changes we have recently made & are implementing for our direct partners. This session will cover:
- Accessing the new Kandy Support Portal
- The process for setting up your credentials for the Kandy Support Portal
- How your existing cases are being migrated & how to find them.
- How to open a new case
- How to edit an existing case
- How to open & update feature requests
- Documented Instructions & video tutorials to help you in this transition
Please ensure any & all of your support, implementation & product teams register & attend this session as these changes will go live on Monday, May 2, 2022.
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