Kandy Technical Fireside Chat - A Renewed Look at Kandy's End User Portal

 

Join us as Customer Experience Experts, Sara Hughes and Sharon Posadni walk you through Kandy's End User Web Portal uncovering new items you might have missed, use cases and examples. Focus areas are:

- How you can brand it

- Single Sign On

- Call Logs & Messages

- Address Book & Contacts

- Updating Your Profile

- Using Distribution Groups

- Routing Calls Basic & Advanced with Use Cases & Examples

- Voicemail Settings & Messaging Portal access

- Conference Settings

- Softphone Client Access

- Star Codes

- Device Keys

- Hunt Group Administration & Wallboards

- UCD Group Administration & Wallboards

- How Administrators can assist end users