End User Training
Polycom Phone Training
Polycom VVX 3xx
Quick Reference
This quick reference is a quick start guide for the Polycom VVX 3xx SIP Phone.
Polycom VVX 3xx
User Guide
This user guide provides high level overview on using the Polycom VVX 3xx SIP Phone.
Polycom VVX 3xx
Video Tutorial
This video tutorial provides a basic overview of the Polycom VVX 3xx SIP Phone.
Polycom VVX 4xx
Quick Reference
This quick reference is a quick start guide for the Polycom VXX 4xx SIP Phone.
Polycom VXX 4xx
User Guide
This user guide provides high level overview on using the Polycom VXX 4xx SIP Phone.
Polycom VXX 4xx
Video Tutorial
This video tutorial provides a basic overview of the Polycom VXX 4xx SIP Phone.
Polycom VVX 5xx
Quick Reference
This quick reference is a quick start guide for the Polycom VVX 5xx SIP Phone.
Polycom VVX 5xx
User Guide
This user guide provides high level overview on the Polycom VVX 5xx SIP Phone.
Polycom VVX 5xx
Video Tutorial
This video tutorial provides a basic overview of the Polycom VVX 5xx SIP Phone.
Polycom VVX 6xx
Quick Reference
This quick reference is a quick start guide for the the Polycom VVX 6xx SIP Phone.
Polycom VVX 6xx
User Guide
This user guide provides detailed instructions on using the Polycom VVX 6xx SIP Phone.
Polycom VVX 6xx
Video Tutorial
This video tutorial provides a basic overview of the Polycom VVX 6xx SIP Phone.
Polycom Trio 8800
Quick Reference
This quick reference is a quick start guide for the Polycom Trio 8800 Conference Phone.
Polycom Trio 8800
User Guide
This user guide provides detailed instructions on using the Polycom Trio 8800 Conference Phone.
Polycom Phone Feature Tutorials
Hold/Resume
Video Tutorial
This video tutorial shows you how to place a call on hold and resume the held call.
Ad Hoc Conference
Video Tutorial
This video tutorial shows you how to 3-way call or ad hoc conference.
Blind Transfer
Video Tutorial
This video tutorial shows you how to blind transfer calls.
Transfer - Supervised
Video Tutorial
This video shows you how to transfer using assisted, supervised or consultative transfer
Call Forward Busy (Star Code)
Video Tutorial
This video tutorial shows you how to forward calls to your business line and other devices using a star code.
Call Forward Always (Set-based)
Video Tutorial
This video tutorial shows you how to call forward calls to your telephone via the phone always.
Call Forward Always (Star Code)
Video Tutorial
This video tutorial shows you how to call forward calls to all your devices always via star code.
Call Forward No Answer (Set-based)
Video Tutorial
This video tutorial shows you how to forward calls to your phone when you do not answer via the phone.
Call Forward No Answer (Star Code)
Video Tutorial
This video tutorial shows you how to forward calls if you do not answer on any of your devices via star code.
Call Park / Retrieve (Star Code)
Video Tutorial
This video shows you how to park calls and retrieve calls via star code.
Call Pickup
Video Tutorial
This video shows you how to pickup calls as part of call pickup groups.
Speed Dial Busy Lamp Field
Video Tutorial
TThis video tutorial shows you how to use the Speed Dial BLF key for phone presence and dialing.
Voicemail / Retrieval
Video Tutorial
This video shows you how to leave & retrieve voicemail messages.
UCD/ACD Basic Call Center
Video Tutorial
This video shows you how to answer call center calls, login/logout and open/close queue.
Yealink Phone Training
Yealink T42
Quick Reference
This quick reference is a quick start guide for the Yealink T42 SIP Phone.
Yealink T42
User Guide
This user guide provides high level overview on using the Yealink T42 SIP Phone.
Yealink T42
Video Tutorial
This video tutorial provides a basic overview of the Yealink T42 SIP Phone.
Yealink T46
Quick Reference
This quick reference is a quick start guide for the Yealink T46 SIP Phone.
Yealink T46
User Guide
This user guide provides high level overview on using the Yealink T46 SIP Phone.
Yealink T46
Video Tutorial
This video tutorial provides a basic overview of the Yealink T46 SIP Phone.
Yealink T48
Quick Reference
This quick reference is a quick start guide for the Yealink T48 SIP Phone.
Yealink T48
User Guide
This user guide provides high level overview on the Yealink T48 SIP Phone.
Yealink T48
Video Tutorial
This video tutorial provides a basic overview of the Yealink T48 SIP Phone.
Yealink T54
Quick Reference
This quick reference is a quick start guide for the the Yealink T54 SIP Phone.
Yealink T54
User Guide
This user guide provides detailed instructions on using the Yealink T54 SIP Phone.
Yealink T54
Video Tutorial
This video tutorial provides a basic overview of the Yealink T54 SIP Phone.
Yealink T57
Quick Reference
This quick reference is a quick start guide for the Yealink T57 SIP Phone.
Yealink T57
User Guide
This user guide provides detailed instructions on using the Yealink T57 SIP Phone.
Yealink W52 DECT
Quick Reference
This quick reference is a quick start guide for the Yealink W52 DECT Phone.
Yealink W52 DECT
User Guide
This user guide provides detailed instructions on using the Yealink W52 DECT Phone.
Yealink W52 DECT
Video Tutorial
This video tutorial provides a basic overview of the Yealink W52 DECT Phone.
Yealink CP960
Quick Reference
This quick reference is a quick start guide for the Yealink CP960 Conference Phone.
Yealink CP960
User Guide
This user guide provides detailed instructions on using the Yealink CP960 Conference Phone.
Yealink CP960
Video Tutorial
TThis video tutorial provides a basic overview of the Yealink CP960 Conference Phone.
Yealink Phone Feature Tutorials
Hold/Resume
Video Tutorial
This video tutorial shows you how to place a call on hold and resume the held call.
Ad Hoc Conference
Video Tutorial
This video tutorial shows you how to 3-way call or ad hoc conference.
Transfer
Video Tutorial
This video tutorial shows you how to blind transfer and assisted/supervised transfer calls.
Call Forward Busy (Set-based)
Video Tutorial
This video tutorial shows you how to forward calls to your telephone via the phone when you are on the phone (busy).
Call Forward Busy (Star Code)
Video Tutorial
This video tutorial shows you how to forward calls to your business line and other devices using a star code.
Call Forward Always (Set-based)
Video Tutorial
This video tutorial shows you how to call forward calls to your telephone via the phone always.
Call Forward Always (Star Code)
Video Tutorial
This video tutorial shows you how to call forward calls to all your devices always via star code.
Call Forward No Answer (Set-based)
Video Tutorial
This video tutorial shows you how to forward calls to your phone when you do not answer via the phone.
Call Forward No Answer (Star Code)
Video Tutorial
This video tutorial shows you how to forward calls if you do not answer on any of your devices via star code.
Call Park / Retrieve (Star Code)
Video Tutorial
This video shows you how to park calls and retrieve calls via star code.
Call Park / Retrieve Single Button
Video Tutorial
This video shows you how to park calls and retrieve calls using a single button.
Speed Dial Busy Lamp Field
Video Tutorial
This video tutorial shows you how to use the Speed Dial BLF key for phone presence and dialing.
Voicemail / Retrieval
Video Tutorial
This video shows you how to leave & retrieve voicemail messages.
Voicemail Training
Voicemail via Telephone
Quick Reference
This quick reference guide provides an at-a-glance reference for users checking and managing their voicemail via telephone.
Voicemail via Telephone
User Guide
This user guide provides detailed instructions on using the voicemail service.
Voicemail via Telephone
Video Tutorial
This video tutorial provides instructions on checking voicemail via telephone and via your email.
Receptionist / Attendant Console Training
Attendant Console
Quick Reference
This quick reference provides and at-a-glance look at using the Attendant Console softphone for receptionists.
Attendant Console
User Guide
This user guide provides detailed instructions on using the Attendant Console softphone application as a receptionist.
Attendant Console
Video Tutorial
This video tutorial provides detailed instruction on logging in, answering calls, making calls, transferring calls, conferencing calls and more.
Cloud Voice Collaboration Training
Cloud Voice Collaboration
Quick Reference
This quick reference is a quick start guide for employees that have been enabled for Cloud Voice Collaboration.
Cloud Voice Collaboration
User Guide
This user guide provides detailed instructions on using Cloud Voice Collaboration.
Cloud Voice Collaboration
Video Tutorial
This video tutorial provides detailed instructions on using Cloud Voice Collaboration.
Cloud Voice Desktop Client Training
Cloud Voice Desktop
Quick Reference
This quick reference is a quick start guide for employees that have been enabled for the Cloud Voice Desktop UC softphone.
Cloud Voice Desktop
User Guide
This user guide provides detailed instructions on using the Cloud Voice Desktop UC softphone.
Cloud Voice Desktop
Video Tutorial
This video tutorial provides detailed instructions on using the Cloud Voice Desktop UC softphone.
Cloud Voice Mobile Client Training
Cloud Voice Mobile
Quick Reference
This quick reference is a quick start guide for employees that have been enabled for the Cloud Voice Mobile UC softphone.
Cloud Voice Mobile
User Guide
This user guide provides detailed instructions on using the Cloud Voice Mobile UC softphone.
Cloud Voice Mobile
Video Tutorial
This video tutorial provides detailed instructions on using the Cloud Voice Mobile UC softphone.
End User Web Portal Training
End User Web Portal
Quick Reference
This quick reference is a quick start guide for all employees to setup simultaneous ringing to their mobile, sequential ringing, enabling voicemail to email and other functions for their business line.
End User Web Portal
User Guide
This user guide provides detailed instructions on using the End User Web Portal to configure your business line profile, call routing, voicemail, etc.
End User Web Portal
Video Tutorial
This video tutorial provides detailed instructions for all the various features and functionality in the End User Web Portal.
Cloud Fax Training
Cloud Fax
Quick Reference
This quick reference is a quick start guide for using the Cloud Fax service.
Cloud Fax
User Guide
This user guide provides detailed instructions on using the Cloud Fax service.
Cloud Fax
Video Tutorial - Coming Soon
This video tutorial provides detailed instructions on using the Cloud Fax service.
Call Recording Training
Call Recording
Quick Reference
This quick reference is a quick start guide for using the Call Recording service.
Call Recording
User Guide
This user guide provides detailed instructions on using the Call Recording service.
Call Recording
Video Tutorial
This video tutorial provides detailed instructions on using the Call Recording service.
Auto Attendant Training
Auto Attendant
Quick Reference
This is a quick start guide for employees who have been given access to the automated attendant make routine greeting changes to the main number menu.
Auto Attendant
User Guide
This is a detailed user guide providing instructions on how to make changes to the automated attendant.
Auto Attendant
Video Tutorial
This video tutorial provides detailed instructions on making changes to the auto attendant menus.
Call Center Agent Training
Call Center Agent
Quick Reference
This is a quick start guide for employees who have been assigned as a Call Center Agent.
Call Center Agent
User Guide
This is a detailed user guide providing instructions on using this service as a Call Center Agent.
Call Center Agent
Video Tutorial
This video tutorial provides detailed instructions on handling calls as a Call Center Agent.
Call Center Supervisor Training
Call Center Supervisor
Quick Reference - Coming Soon
This is a quick start guide for employees who have been assigned as a Call Center Supervisor.
Call Center Supervisor
User Guide
This is a detailed user guide providing instructions on using this service as a Call Center Supervisor.
Call Center Supervisor
Video Tutorial
This video tutorial provides detailed instructions on handling calls as a Call Center Supervisor.
Need more info or something you cannot find?
Contact Support
Dial +1.855+370+8464 or
via email at cnoc@comporium.com